Danielle Irving

Danielle Irving has extensive experience in customer service and administration, currently serving as a Customer Resolution Agent at British Gas since September 2022. Prior to this role, Danielle worked as a Claims Handler at Innovation Group UK from September 2015 to September 2022, and earlier as an Office Administrator at Tangible Results Sales & Marketing Services Ltd, where responsibilities included marketing campaign administration, accounts, invoicing support, and customer service. Danielle also gained experience as a Social Media and Digital Marketing Apprentice at 3AAA - Aspire Achieve Advance Ltd in 2014. Educationally, Danielle completed a Business Administration NVQ L2 at South Leicestershire College and attended Lutterworth College and Brockington College from 2000 to 2005.