Customer Service Team

The Customer Service Team at British Gas is dedicated to delivering exceptional support and service to customers, ensuring their energy and service needs are met efficiently and transparently. This team, composed of various roles including Customer Resolution Agents and Customer Delivery Managers, focuses on resolving inquiries, addressing concerns, and enhancing customer satisfaction through effective communication and problem-solving. By fostering trust and reliability, they play a critical role in maintaining British Gas's commitment to affordable and hassle-free energy solutions for millions of homes and businesses.