Fiona McDonagh

Fiona McDonagh has extensive experience at British Gas, serving in various leadership roles since June 2007, including Head of ECO Consumer Strategy and Head of Consumer Strategy for the Smart Meters division, where responsibilities encompassed developing and implementing consumer strategies along with enhancing customer experience. Fiona also held the position of Head of Electric Vehicles, overseeing the commercialization of electric vehicle initiatives, and previously worked as an Innovation Manager, focusing on market strategy and product development in electric vehicles and smart homes. In earlier roles, Fiona contributed to brand transformation as Brand Strategy Manager and led market research efforts as Assistant Market Research Manager. Prior to British Gas, Fiona served as Market Research Officer at the Financial Ombudsman Service. Fiona holds a BA in Marketing from the University of Hertfordshire.