British Gas
Gemma Forbes has extensive experience in the energy sector, primarily with British Gas and npower. Currently serving as an HR Operations Associate at British Gas since May 2021, Gemma previously held roles including Specialist Workforce Analyst and Social Media Executive. Gemma's career began at British Gas in 2008, where notable achievements included managing customer service and social media communications. During a tenure at npower from 2018 to 2020, promotions were earned due to exceptional performance, particularly in SMETS2 Smart Meter testing. Educational background includes GCSEs from Corpus Christi Catholic College.
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British Gas
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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.