British Gas
H Locke is currently the Service Design Lead at British Gas, with previous experience as the Head of UX at Ogilvy UK and Head of Experience Design at Proximity London. H has a background in user-centered design, multichannel customer experiences, digital transformation, and advocating for inclusive design. With a Bachelor's Degree in French from the University of Hull and Université Jean Moulin (Lyon III), H has a strong foundation in language and communication.
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British Gas
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At British Gas we’re always looking at new ways to save energy and money for our customers. Everything we do from our trusted engineers to helpful call centre agents, and innovative product owners to digital marketing specialists, is about providing affordable, hassle-free service to keep British homes and businesses running smoothly. That’s why over 10 million UK homes and half a million businesses trust British Gas.