Mohamed Malloul

Mohamed Malloul is an experienced professional in customer engagement and relationship management within the energy and marketing sectors. Currently serving as the Customer Engagement Lead for Energy at British Gas since February 2020, Mohamed defines the end-to-end customer engagement strategy for residential energy. Previously, as a CRM Manager at Hive, Mohamed planned and delivered the CRM strategy focused on growth and retention. Roles as a CRM Executive at The Telegraph and TheFork involved leveraging Adobe Campaign to execute email marketing campaigns aimed at large customer bases. Mohamed holds a BA in Business & Marketing from Anglia Ruskin University and completed the Oxford Executive Strategy Programme at Saïd Business School, University of Oxford in July 2023.