Richard Smith

Richard Smith is an experienced account manager currently with British Gas since March 2023, previously serving as the Area Sales and Development Manager at ScottishPower from November 2008 to September 2022. In various roles at ScottishPower, Richard excelled in third-party account management, operational planning, sales performance management, compliance auditing, and project delivery. Responsibilities included training delivery, performance analysis, and development of sales personnel, alongside significant travel for training purposes. Richard's career began as a Customer Service Representative, progressing through roles that emphasized sales training, coaching, and compliance, demonstrating a strong track record in driving sales performance and nurturing talent within the organization.