Sarina Chudasama

Sarina Chudasama is an experienced professional in customer experience management, currently serving as the Customer Experience and Insights Manager at British Gypsum since November 2021. In this role, Sarina focuses on socializing insights from annual customer surveys and creating workshops to address top customer pain points. Prior to this, Sarina held multiple positions at Holland & Barrett, including Customer Experience Manager, where a bespoke customer experience framework was developed. Previous roles at Bradgate Bakery and Vax Ltd involved category analysis and consumer insights, contributing to successful product launches. Sarina began professional endeavors with positions at Just Childs Play, The Body Shop at Home, and TK Maxx, showcasing a strong foundation in marketing and customer service. Sarina holds a degree in Marketing, Advertising, and Public Relations from Birmingham City University.