Kelsey Emerson

Kelsey Emerson is a seasoned design professional currently serving as the Sr. Director of User Experience Design at Broadcast Music, Inc. (BMI) since April 2025. Prior to this role, Kelsey held the position of Design Director at Cisco, where leadership included managing a full-stack creative team and enhancing design processes for the Sales & Commerce Transformation teams. Kelsey also advanced from Sr. Design Manager to scale the design team in Cisco IT, increasing its size significantly. Experience also includes a role as Design Manager at Blackboard, overseeing user experience across multiple products, and positions at IBM as Lead Designer and UX Designer, contributing to service design and AI applications. Kelsey earned a Bachelor of Fine Arts in Graphic Design from The University of Tennessee at Chattanooga.