Richard Shade

Richard Shade has a diverse work experience spanning over two decades. Their most recent role is as a Program Management Consultant at BroadPoint Group, where they support the PMO team in cross-functional business transformation projects. Richard has experience in developing, testing, and implementing in-house cloud application solutions using tools like Jira and Confluence. Richard has successfully reduced Jira Card count and improved dashboard hygiene by collaborating on specific JQL reporting. Richard has also led efforts in decreasing churn and unifying requirement reporting tools.

Prior to their current role, Richard worked as a Program Management Consultant at Kforce Inc, where they led the successful delivery of critical projects by managing scope, risks, resources, and expenses. Richard created efficiency with resource usage and developed processes to reduce meeting time and improve work completions.

Richard has also worked as an In Home Care Provider for their family from 2019 to 2021, and as a Senior Project Manager/IT Consultant at Itility from 2018 to 2019. In these roles, they effectively managed projects, mitigated risks, and resolved issues related to computing and storage migrations.

During their tenure at Signature Consultants, both at Wells Fargo and Dimension Data/Nexus IS, Richard served as a Contract Technical Project Manager and Project Manager, respectively. Richard collaborated with various teams on infrastructure, software releases, and migrations, and demonstrated strong leadership skills in managing complex projects with multiple third-party vendors.

Earlier in their career, Richard worked at Cisco Systems in various roles including High Touch Operations Manager and Engineering Data Center Manager. Richard was responsible for providing escalated support to enterprise customers, improving cross-functional relationships, and leading a global system administration team. Richard also managed projects with global clients to reduce costs and implement best practices.

Richard began their career as a Pre-Sales Engineer at Lloyd Ridder, where they provided sales support for escalated pre-sales calls and maintained above-average case resolution statistics. Richard also worked as a Technical Services Supervisor at Prints Plus, where they supervised IT operations, user support, and enterprise application support.

Overall, Richard Shade has extensive experience in program management, project management, technical support, and leadership roles across various industries. Their skills include strategic planning, resource management, risk mitigation, and stakeholder communication.

Richard Shade's education history is as follows:

Richard Shade obtained a Certificate in Applied Telecom from Los Medanos College in the year 2003. After that, they pursued a Bachelor of Science degree in Computer Science from DeVry Institute of Technology, but the specific start and end years are not provided. Prior to their college education, Richard Shade earned a Texas High School Diploma in Industrial Electronics from Port Arthur Lincoln High School, again without specific dates mentioned.

In terms of additional certifications, Richard Shade obtained a certification in Program Management for IT Professionals from LinkedIn in April 2022. Richard also obtained a certification in Learning Jira (Server Edition) from LinkedIn in July 2021.