Claudia Smithwick

Claudia Smithwick is an experienced professional with a robust background in customer service and operations management. Currently serving as SVP at Broadway Bank since May 2019, Claudia previously held the position of Vice President and Customer Service Center Director. Prior roles include Site Director at TaskUs and VMC, and various leadership positions at JPMorgan Chase & Co., where responsibilities included Assistant Vice President and Project Manager, along with roles focused on quality assurance and disputes. Claudia's career began as a Regulation E Investigator at Citi. Claudia holds a Bachelor of Science in Management from the University of Phoenix.