Michelle Eva Fernandez

Svp, Customer Insights, Quality And Performance Leader at Broadway Bank

Michelle Eva Fernandez has a strong background in customer insights and quality performance leadership. Working in various roles at Broadway Bank, USAA, and Firstmark Credit Union, Michelle Eva has developed extensive experience in managing teams, analyzing member feedback, and driving business growth. Michelle holds a B.B.A in Marketing from The University of Texas at San Antonio.

Links

Previous companies

USAA logo
Firstmark Credit Union logo

Timeline

  • Svp, Customer Insights, Quality And Performance Leader

    March 1, 2023 - present

  • Vice President, VOC Program Leader

    September, 2018

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