Santiago Cortes

Customer Success Associate at BrokerBay

Santiago Cortes has a diverse work experience. Santiago started their career as a Junior Consultant at Grant Thornton LLP in December 2014. From there, they worked as an ESG-Intern at Halliburton from July 2015 to January 2016. Santiago then took on the role of an Accounting and Administrative Assistant at Fondo Latinoamericano de Reservas from July 2016 to December 2016. Following this, they worked as a Trust Accountant at Bancolombia from December 2016 to December 2018. Santiago then joined North York Little Prints as a Bookkeeper from September 2019 to January 2020. In October 2020, they became a Product Owner at Swift COUNT, and they also worked as an Integration Specialist from January 2020 to September 2022. Santiago's most recent roles include being a Football Coach at Toronto High Park FC from September 2022 and a Customer Success Associate at BrokerBay from December 2022.

Santiago Cortes has a diverse education history and has pursued various certifications to enhance their skills. In 2012, they enrolled in Pontificia Universidad Javeriana and completed a degree in Contaduría pública, specializing in accounting. Santiago pursued this degree until 2015. Following this, in 2019, Santiago attended Centennial College School of Business, where they obtained a Graduate Certificate in financial planning.

In addition to their academic qualifications, Santiago has also obtained several certifications. In 2017, they completed the IFRS Learning and Assessment Programme from the Institute of Chartered Accountants in England and Wales, further enhancing their accounting knowledge. More recently, in 2022, Santiago obtained the Certified Scrum Product Owner (CSPO) certification from Scrum Alliance, which showcases their expertise in agile project management approaches. Furthermore, they completed the Google Analytics 4 (GA4) Essential Training and the Getting Started in User Experience courses through LinkedIn. These certifications highlight their dedication to continuous learning and staying updated with industry-relevant skills and knowledge.

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Timeline

  • Customer Success Associate

    December, 2022 - present