Zoi Moschonas

Zoi Moschonas has a diverse work experience spanning different industries and roles. Currently, they are a Client Support Associate at BrokerBay since March 2022. In this role, Zoi communicates with clients to resolve technical issues and provide assistance with the platform and mobile app. Zoi collaborates with Product and Engineering teams to manage bug reporting and prioritize features. Additionally, they develop and implements resources to enhance customer interactions.

Prior to BrokerBay, Zoi worked as a Customer Service Representative at Optima Communications International from December 2020 to March 2022. In this role, they provided seamless customer service through various channels, including phone, email, and chat. Zoi identified customer needs and offered timely solutions to ensure a positive experience. Zoi maintained professionalism and composure while handling unexpected issues.

Zoi also has experience as an Administrative Assistant at Back Clinics of Canada from December 2019 to August 2020. Furthermore, they worked as a Marketing Manager/FOH Manager at Florida Greek Restaurant from September 2011 to October 2019. In this role, they managed the operations of a restaurant, coordinated staff, and maintained positive relationships with guests.

Other roles held by Zoi include a Marketing Internship at Blake Jarrett & Company Inc., a Marketing Assistant at Sheraton Centre Toronto Hotel, and a Market Research Assistant at Centennial College School of Business. These positions provided their with valuable experiences in marketing and research.

Overall, Zoi Moschonas has demonstrated their abilities in customer support, management, coordination, and marketing through their work experience in various industries.

Zoi Moschonas completed an Advanced Diploma in Business Administration Marketing from Centennial College School of Business between 2015 and 2018.