Yescenya B.

Customer Experience Officer at Brookfield Residential

Yescenya B. is a seasoned professional with extensive experience in customer experience and sales management across various sectors, including real estate and hospitality. Currently serving as a Customer Experience Officer at Brookfield Residential since October 2020, Yescenya previously held the position of Head of Sales and Business Development at B&V Holdings Inc., where responsibilities included leading a team to acquire mixed-use investment properties and establishing a property management division. Previous roles include Sales Manager positions at Best Western International and Four Points by Sheraton Long Island City, and Front Desk Manager at Westin Hotels & Resorts, showcasing a strong background in enhancing guest experiences and driving revenue. Yescenya's educational background includes a Bachelor's degree in Forensic Science and Technology from John Jay College and a diploma in ECG & Phlebotomy from The Manhattan Institute.

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