Shaina Himelstein

Shaina Himelstein is an accomplished operations and technology leader with extensive experience in managing and optimizing business processes across various industries. Currently serving as the Head of Operations Excellence & Technology at Brooklyn Dumpling Shop, Shaina previously held roles including Product Operations Manager at Instagram, where operations were enhanced through user feedback for content creation. At Meta, Shaina interned in Product Operations, implementing a process that reduced feature development time by 10%. With a significant tenure at Restaurant Brands International, Shaina directed global operational standards for Burger King, introducing innovations to enhance guest safety, streamline complaints handling, and improve training programs. Shaina holds an MBA from NYU Stern School of Business and a Bachelor of Science from Cornell University, further complemented by international educational experiences.