Charisse Miller

Charisse Miller is a Quality Assurance Analyst at Brooks Pest Control since May 2022, responsible for ensuring high-quality customer service interactions and analyzing call data to support business improvements. Prior experience includes roles as Senior Customer Support Supervisor and Customer Support Team Lead, focusing on customer satisfaction and effective communication. Charisse also held positions as Sales Support Manager and Customer Support Specialist at Jobs Flag, and as Personal Assistant to the CEO of T3 Endurance Sports, along with experience as a Retail Sales Associate. Charisse's earlier role as Shift Lead at Swig involved managerial duties to ensure team compliance with company processes. Currently pursuing a Bachelor's degree in Information Systems at Brigham Young University–Hawaii, following a high school diploma from Mountain View High School.