Lacy Wiseman

RAVP, Client Services at Brown & Brown

Lacy manages strategic direction, client profitability, staffing and client satisfaction for our account service teams in the Southern region. She focuses on client interaction and consistent improvement in our consulting areas by contributing to the direct support of key customers. She ensures the delivery of quality, evidence-based consulting and acts as an extension of our client's benefits team.

Lacy joined Pacific Resources in 2012. Prior to joining our team, Lacy worked at Cigna in vocational rehabilitation counseling and national account management functions. During her tenure, Lacy led and implemented a new return-to-work process and played a significant role in Cigna's Leave Management Solutions initial launch. She has nearly 20 years of experience in the industry.

Lacy earned a bachelor's degree from Louisiana State University and a master's degree from the University of Arkansas.


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