Manas Nayak

Lead Customer Success Manager at BrowserStack

Manas Nayak has a diverse work experience spanning multiple roles and industries. MANAS is currently working as a Customer Success Manager at BrowserStack since October 2021. Prior to that, they were a Customer Success Account Manager at Adobe from March 2017 to September 2021. In this role, they focused on helping customers adopt and utilize Adobe products and services effectively.

Before joining Adobe, Manas worked as a Manager Inside Sales at Optimizing Customer Interaction for Enterprises in the EMEA Region from April 2014 to February 2017. MANAS was responsible for overseeing the daily activities of the inside sales team and guiding them towards achieving their targets.

From April 2013 to April 2014, Manas worked as an Assistant Manager Inside Sales at Ameyo, a customer engagement technology company. In this role, they created awareness about the company among targeted organizations and secured appointments for the local team.

Prior to that, from November 2011 to April 2013, Manas worked as an Assistant Manager Channel Sales in North India for Microvillage Communications Pvt Ltd. MANAS was involved in sales and marketing of VOIP products from various brands.

In March 2011, they briefly worked as an Allan Lloyds Business Associate, where they gained experience in organizing niche business conferences focused on industries such as chemical/petrochemical, pharma, telecom, banking, retail, and technology.

Throughout their career, Manas has demonstrated their expertise in customer success management, sales, and marketing in diverse industries such as technology, communications, and event management.

Manas Nayak completed their 12th grade education in Science at Jawahar Navodaya Vidyalaya (JNV) from 1997 to 2004. After that, they pursued higher education in Business Administration with a specialization in Marketing and IT at the Army Institute of Management & Technology. The exact duration of their studies at this institution is not provided. Additionally, they obtained a Bachelor of Technology degree in Electronics & Telecommunication Engineering from Biju Patnaik University of Technology, Odisha. The time frame of their degree completion at this university is not mentioned.

In terms of certifications, Manas Nayak acquired the "Asking for Feedback as an Employee" certification from LinkedIn in May 2022. MANAS also gained the "Customer Success Management Fundamentals" certification from LinkedIn in April 2021. Further, they obtained the "Following Up after a Sales Meeting" certification from LinkedIn in June 2020. Lastly, they received the "Adobe Experience Manager for Marketers" certification from Lynda.com in August 2018.

Links

Timeline

  • Lead Customer Success Manager

    October, 2021 - present