Laura Richardson

Laura Richardson has a diverse work experience spanning over several years. Laura is currently working as the Regional Head at Brsk since February 2023. Prior to this, they served as a Parent Governor at Blakeley Heath Primary School starting in November 2020. Laura also worked at Circet UK - Wireless as a Programme Manager from March 2022 to February 2023. Before that, they held the position of Senior Client Manager at Openreach from December 2020 to February 2022. Laura has extensive experience in the telecommunications industry, having worked at BT for a significant period of time. Their roles at BT included Senior Product Manager, BT Mobile In Life Service Management, Continuity & Incident Management, BTGS Secure Managed Contracts, and Credit Management & Risk. In these roles, Laura demonstrated strong leadership and management skills, overseeing teams and ensuring efficient operations. Laura was responsible for managing customer contracts, handling incident management, billing, risk mitigation, and implementing targets for their teams.

Laura Richardson attended Ounsdale High School from 1997 to 2002, where they obtained a GCSE in PE. In addition to their high school education, Laura has obtained various certifications, including an AECR in Customer Service, a BTEC in Customer Service, a CIMA certification, a First Aid certification, an ICM Award in Credit Management, and an NVQ2 in Customer Service. However, specific information about when and where these certifications were obtained is not provided.