BSH Home Appliances India
Rajdeep Gogoi is an experienced professional in customer service and operations management, currently serving as the Area Customer Service Manager at BSH India since December 2020, responsible for managing customer service for Bosch and Siemens home appliances in North East India. Prior experience includes a role as Service Executive at Hafele India Private Limited from November 2018 to December 2020, and as District Operation Manager for EMRI, overseeing ambulance services in Chirang district, Assam from April 2017 to November 2018. Rajdeep also worked as a Mechanical Supervisor (O&M) for GAIL (India) Limited from January 2016 to April 2017, and as a Mechanical and Maintenance Engineer at Supreme Infrastructure Limited and Rajib Ghosh Projects and Infrastructure Limited from August 2013 to March 2015. Rajdeep holds a Bachelor of Technology (B.Tech.) in Mechanical Engineering from Dr. M.G.R. University, completed in 2013.
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BSH Home Appliances India
BSH Home Appliances, a subsidiary of BSH Hausgeräte GmbH, a global leader in the home appliance industry, is the first triple-brand player in India, offering Bosch, Siemens and Gaggenau. Over the years, it has become India’s top choice for avant-garde quality, German engineering, and innovation backed by deep consumer research. BSH's manufacturing efforts in India began in 2014 as a key part of the company's "Make in India for India" strategy. Initially, known for manufacturing washing machines, but have since expanded to produce frost-free refrigerators and cooktops. The manufacturing unit has been recognised by the Indian Green Building Council with a Platinum rating. BSH India is catering to fast-evolving consumer needs in India by offering tech-enabled, smart-home eco-system products that truly enhance the quality of life of our consumers. The company prioritises innovation, sustainability, and customer-centricity as key pillars while strengthening its market position through products 'Invented for Life'. Around 40% of Bosch's patent applications are focused on environmental protection and the careful use of resources. BSH Home Appliances India boasts a network of seven premium Experience Centres across key cities, including Mumbai, Delhi, Bangalore, Chennai, Kolkata, and Hyderabad. Complementing this, the company maintains an extensive retail presence encompassing 109 brand shops across India, with 91 dedicated to Bosch and 18 tailored for Siemens products. BSH's robust customer service system comprises two customer contact centres, along with 16 Branch Service Offices strategically positioned throughout the country. Additionally, over 350 authorised service partners and a skilled force of 1500+ trained service technicians are spread across India, all working diligently to provide exceptional support to valued customers. Be a part of our journey as we shape the future of home appliances together.