Tracey Hicks

Tracey Hicks is an accomplished Human Resources professional with over a decade of experience at Baylor Scott & White Health, currently serving as the Human Resources Shared Service and Quality and Training Manager, overseeing a team of 27 HR specialists. In previous roles, Tracey demonstrated strong leadership skills as a Human Resources Lead, achieving significant quality targets and improving key performance indicators. Tracey's career began at Sallie Mae, providing customer service support, and has included various HR functions such as onboarding new employees and operational oversight in shared service environments. Tracey Hicks holds a Bachelor of Science degree in Business Administration and Management from Capella University.