Jenni Shattock

Process Manager at BT

Jenni Shattock is an experienced professional in the financial services and process management sectors, currently serving as a Process Manager at BT since August 2022. Jenni's career includes roles as a Business Analyst at Westpac Group and BT, and progression from Associate Business Analyst to Customer Solutions Consultant at BT Financial Group. Early experience includes positions at PAX Financial Group, Wealthfarm Group, and William Buck, predominantly focusing on client services and financial planning support. Educational qualifications include a Bachelor’s degree in Tourism and Hospitality from the University of South Australia and a Diploma of Financial Services in Financial Planning from Kaplan.

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