BT
Roger McCoy is an accomplished professional with extensive experience in operations and customer service management. Currently serving as the National Operations Manager and Insurance Delivery Manager at BT Financial Group since April 2010, Roger McCoy oversees the Super and Insurance Service Centre, focusing on superior customer service, estates and claims management, and business improvement. Prior to this role, Roger McCoy worked at GE Capital from January 2003 to November 2010 as a Team Manager, leading a Customer Solutions Team and enhancing customer experience through compliance monitoring and coaching.
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BT
BT is the wealth management brand of the Westpac Group, helping Australians from all backgrounds manage, grow and protect their money. From our beginnings in 1969, we have fostered a strong culture of intelligent expertise and insights. We have strong financial services heritage in Australia, giving you the assurance that you are dealing with experienced and knowledgeable experts, supported by the strength and stability of the Westpac Group.