Louise Coates is a Trainee Counsellor and Psychotherapist at Village Counselling Service since March 2024, currently pursuing a BSc (Hons) in Integrative Counselling and Psychotherapy at IICP College. Louise has extensive experience at BT Ireland, where tenure began in July 2013 as a Service Introduction Manager, leading cross-functional project teams in the launch of new products and services. Previous roles at BT include Service Delivery Project Co-ordinator and NOC Voice Lead. Louise also served as a Crisis Volunteer at 50808 and held various positions at Vodafone Ireland and BMR, including Corporate Executive and Call Centre Manager. Educational background includes Certificates in Counselling & Psychotherapeutic Studies and completion of Junior and Leaving Certificates from St. Mary's Secondary School.
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