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BT Ireland
Mary McDonagh

MM

Mary McDonagh

Senior Manager, Strategy & Implement, Customer Service at BT Ireland

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Manager

Jackie Phillips

Director Of Customer Experience

Peers

Barry O'Shea

Customer Experience & Transformation Manager

Michelle McDonnell

Network Operations Center Manager

Deirdre Tyrrell

Customer Experience Manager

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Timeline

Senior Manager, Strategy & Implement, Customer Service
January, 2021 - present
Senior Operations Manager Managed Service Contract
May, 2014
Senior Core Operations Manager Network Operations
July, 2012
Senior Assurance Manager Network Operations
June, 2009
Site Manager Dublin Customer Service Centre
June, 2008
All Island Complaints Manager Customer Service
March, 2006
Business Analyst Customer Service
April, 2004

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