Bijal Shah

Bijal Shah has extensive experience in senior operational and financial roles within the telecommunications sector, currently serving as Chief Operating Officer at BT Americas Inc since April 2002, where responsibilities include managing regional operations and compliance across the Americas. Previous positions at BT include VP Transformation, where significant improvements in service assurance metrics were achieved, and GM Business Management, overseeing a profitable customer portfolio. Bijal Shah's earlier experience includes leadership roles at Concert Communications and Centrica, focusing on commercial development and contract negotiations. Educational credentials include an MBA from INSEAD, ACA from ICAEW, and a BSc in Computer Science from The University of Manchester.