Melissa Torfin

Melissa Torfin is a seasoned Software Implementation Business Analyst Manager at BTM Global, specializing in strategic recommendations for POS and Store Operations tailored to client needs. Prior to this role, Melissa held various positions at Target, including Lead Product Owner, where innovative solutions for the company's reporting suite were developed, and Lead Business Partner, focusing on the implementation and optimization of the Net Promoter System. Other notable positions include Senior Business Partner, where oversight of Point of Sale guest survey operations was maintained, and Business Operations Analyst, responsible for growth strategies in prepaid products. Melissa holds a Bachelor's degree in Mass Communication/Media Studies from the College of Saint Benedict and Saint John's University.