JA

Jennifer A.

Senior Director, Customer Success at BTP Automation

Jennifer A. has a diverse work experience in the travel industry. Jennifer is currently working at BTP Automation as a Senior Director, Customer Success. Prior to that, they worked at Deem, Inc. as a Director, Channel Sales. Jennifer also has experience at Travelport, where they worked as an Account Manager, Strategic Accounts for five years. Before that, they were the Director of Customer Enrichment and Success at Travel Leaders/S & K Enterprises. Jennifer also worked at Travelport GDS as a Senior Account Manager, and at TRX as a Manager, Client Services. Jennifer started their career at Shepherd Systems as a Business Development Manager, and then moved on to Worldspan by Travelport as an Account Manager. Jennifer has a strong background in customer relations, contract negotiations, sales, and data analysis.

Jennifer A. attended Monroe High School from 1988 to 1991, where they did not pursue a specific degree or field of study. Later, from 1996 to 1999, they attended Eastern Michigan University, earning a Bachelor of Business Administration with a focus on Marketing.

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Timeline

  • Senior Director, Customer Success

    April, 2023 - present