Tatia Amelia

Tatia Amelia has a diverse work experience spanning various industries and roles. Tatia currently holds the position of Strategic Account Manager at Bugcrowd since February 2023. In this role, they are responsible for driving growth and expansion with a book of business worth over $3 million in ARR for Bugcrowd's APJ customers. Tatia collaborates cross-departmentally to identify cross-sell and upsell opportunities and conducts regular health checks to drive customer satisfaction and retention.

Prior to Bugcrowd, Tatia worked as a Senior Account Manager at Oneflare from April 2021 to November 2021. During this time, their responsibilities included maintaining the value of the customer portfolio, pursuing and growing the portfolio through up-sell and cross-sell strategies, and developing long-lasting relationships with clients.

From October 2018 to April 2021, Tatia served as a B2B Client Relationship Manager at Sustainable Energy Solutions Pty Ltd (SES). Tatia'srole involved monitoring the energy market, advising potential opportunities to clients, formulating and presenting proposals to existing clients, and effectively handling a high volume of queries and issues.

Before their time at SES, Tatia held the position of Head of Partnerships at Sejasa.com from January 2017 to February 2018. Here, they established the partnership strategy for the company, developed an understanding of the digital landscape, and built potential partnerships with both online and offline partners.

From August 2016 to January 2017, Tatia worked as an Account Director at Ydigital Asia. Tatia led and maintained a high level of performance by the account teams, was responsible for the overall growth and development of accounts, and met profit goals. Tatia also served as a Senior Account Manager and an Account Manager at Ydigital Asia, where they managed the account management team, proposed business deals to potential clients, and supported and reviewed the team's work.

In their earlier career, Tatia gained experience as a Market Research Officer at AEC Group Pty Ltd, a Customer Care Consultant at TSA Telco Group, a Feature Assistant Intern at Girlfriend Magazine, and a Marketing Assistant Intern at Artslink Queensland. In these roles, they performed a range of tasks related to data collection and analysis, customer service, content creation, and marketing support.

Overall, Tatia Amelia has a strong background in account management, customer relationship management, strategic partnerships, and marketing, with a track record of driving growth, ensuring customer satisfaction, and building valuable relationships with clients.

Tatia Amelia completed their Master of Business degree, with a specialization in Marketing, at QUT (Queensland University of Technology) from 2012 to 2013. Prior to that, they pursued their Bachelor of Creative Industries degree, focusing on Entertainment Industries, also at QUT, from 2009 to 2012. In addition to their formal education, Tatia obtained a certification in Inbound Marketing from HubSpot in February 2016.