Sam Rickett

Sam Rickett is an experienced professional with expertise in customer support and recruitment. Currently serving as a CSS Quality Assurance Analyst at Buildertrend since January 2020, Sam monitors agents on call and chat systems. Previously, Sam held the position of Customer Support Specialist III at Buildertrend, demonstrating rapid career advancement by earning promotions to levels 2 and 3 within a year. Prior experience includes serving as a Recruiting Manager at Robert Half, a 401(k) Client Service Associate at Lutz, and an Assistant Accounting Manager at Billings and Company, Inc. Sam's career began as an Administrative Assistant at Pro Cooperative and as a Relocation Coach at Global Mobility Solutions. Sam holds a Bachelor of Science degree in Hotel, Motel, and Restaurant Management from Iowa State University.