Tine E. Effendi

VP Of Customer Satisfaction Management at Bukalapak

Tine E. Effendi is a seasoned professional in customer satisfaction management and corporate communications, currently serving as the Chief Executive Officer of HaiBolu since October 2023, a project under PT Belajar Tumbuh Berbagi that enhances connections through WhatsApp. Prior to this role, Tine has held significant positions at Bukalapak as VP of Customer Satisfaction Management, and at PT Asuransi Jiwa BCA as Senior Manager for Customer Service, POS, and Premium Collection, where responsibilities included overseeing customer service activities and retention campaigns. Experience also includes leadership in corporate communications and marketing at MNC Life, project management at TRANS TV, and product development at Bank Mega. Tine holds a Certificate in Leadership Principles from Harvard Business School Online and a degree in Economic Marketing Management from Universitas Padjadjaran.

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