Natalia Lepech is a seasoned professional with extensive experience in analytics and customer retention. Currently serving as a Payments Fraud & Reporting Specialist at Bumble since December 2017, Natalia focuses on optimizing payment processes and revenue generation through AB testing and promotion configurations. Prior to this role, Natalia worked as a Retention Analyst at The AA, where responsibilities included monitoring team performance, enhancing retention strategies, and improving call center operations. Previous positions include Data Analyst at CheckoutSmart Ltd, Merchandise Admin Assistant at Boden, and Customer Service at graze.com, where Natalia developed skills in data analysis, customer service, and inventory management. Natalia's educational background includes studies at St. George's British International School and Kingston Grammar School.
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