Guy Mourant

Guy Mourant serves as the Customer Feedback Manager at Bunnings since February 2014, where responsibilities include leading the customer feedback system, recovery program, mystery shopping program, and customer experience surveys aimed at enhancing customer insights and service strategies across Australia and New Zealand. Prior to Bunnings, Guy Mourant held several positions at Coca-Cola Sabco from 1996 to 2013, including Country Promotions and Insights Manager, where strategic consultancy and market intelligence development were key responsibilities. Additional roles at Coca-Cola Sabco involved managing market research portfolios and enhancing revenue growth through data insights. Previous experience also includes management positions at Simba Chips. Guy Mourant holds a Bachelor of Social Science from Rhodes University, an Executive Development Program degree from GIBS, and an Advanced Diploma of Leadership and Management from Swinburne University of Technology.