Talat Rehman

IT Support Analyst at Bunzl

Talat Rehman has a diverse background in various roles and industries. They began their career at Tesco as a Customer Assistant, where they demonstrated problem-solving skills and provided excellent customer service. They then transitioned to Credit Suisse as an IT Hardware Support Engineer, responsible for deploying new hardware, resolving technical issues, and serving as the first point of contact for IT queries.

Following this, Talat worked as a Legal Administrative Assistant at MAK Solicitors & Notary Public LLP. In this role, they successfully billed in numerous personal injury cases, maintained client databases, and provided outstanding customer service.

They gained extensive experience in the justice system as a Court Usher and Administrative Officer at HM Courts & Tribunals Service (HMCTS) and later as a Digital Support Officer. In these roles, Talat managed court documents, completed court orders, and triaged IT problems. They also conducted IT equipment checks and managed IT catalogue requests.

Talat also worked at the Judicial Appointments Commission as a Coordinator, where they planned and ran selection exercises, collected statistical information, and liaised with stakeholders.

Most recently, Talat worked at Bunzl UK and Ireland as an IT Support Analyst. They provided 1st Line Support to end-users, oversaw AV work completion, and assisted with migration projects to enhance security.

Throughout their career, Talat has consistently demonstrated strong communication, problem-solving, and organizational skills, contributing to the efficiency and success of the organizations they have worked for.

Talat Rehman completed an IT Technician Training program at Just IT from 2022 to 2023. Prior to that, from 2012 to 2015, they studied Biomedical Sciences, General at Sir George Monoux College. Talat Rehman also obtained various certifications, including IT Operations, Windows server, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word, all from LinkedIn in 2022. In 2020, they obtained a Security Guard And Patrol Licensee certification from the Security Industry Authority.

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Timeline

  • IT Support Analyst

    February, 2023 - present