Serdar Demir is currently the Head of Business Analyst and Process Excellence at Bupa Acıbadem Sigorta, responsible for leading the Business Analyst team, managing the integrated management system, and driving digital transformation initiatives. With a background in business architecture management at Allianz Türkiye, Serdar has expertise in Agile project management, task prioritization, and process analysis. Previous roles include Scrum Master, Business Analyst Supervisor, and RPA Project Manager, demonstrating a comprehensive knowledge of health insurance processes and automation. Serdar holds a Bachelor of Science in Mathematics from Koç University and a Doctor of Medicine from Hacettepe University.
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