Gemma Nelson

Gemma Nelson is an experienced CRM Manager currently leading operations and strategic development at Bupa Dental Care UK since August 2025, focusing on enhancing marketing strategies and customer journeys. Prior to this role, Gemma managed global CRM strategies at Dyson for B2B markets, and led marketing operations at Huboo Fulfilment during a period of rapid growth. Experience also includes significant roles at TRG Arts, BON Culture, and the Society of London Theatre, where marketing and project management skills were honed. Education includes a BA (Hons) in Music from the University of Leeds and Salesforce Marketing Cloud training completed in December 2023.