Dave Collins Cert CII is an experienced professional who has held various managerial roles in the insurance industry. Currently serving as Customer Relations Manager at Bupa Global, Dave is responsible for overseeing complaints processes, identifying operational risks, and ensuring compliance with regulatory requirements. With a background in operations management and team leadership, Dave brings a wealth of expertise to their role. Prior to Bupa Global, Dave has also worked at companies such as RR Donnelley, Capita, Equiniti, and Lloyds Bank, where Dave managed teams, implemented new processes, and improved operational efficiencies. Dave's commitment to customer satisfaction and best practices in complaint handling make him a valuable asset in the insurance industry.
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