Matthew Westcott

Matthew Westcott has a wealth of experience in various roles such as Root Cause Analysis Manager, Root Cause Analysis and Control Manager, Test Analyst, Business Process Analyst, Operations Trainer, and Funding Team Manager. Matthew has successfully implemented projects, managed teams, and delivered customer-centric improvements in companies like Bupa Global and Santander Consumer (UK) plc. Matthew is skilled in project management, agile methodologies, test planning, defect management, and training. Matthew has also been recognized for their contributions to customer experience improvements and business strategies.