Doug Simmons

Doug Simmons, MBA, LSSBB, CX-PRO, currently serves as an IT Project Manager for Burns & McDonnell, focusing on project management for corporate services and global practices. Prior to this role, Doug held various positions at Blue Cross and Blue Shield of Kansas City, including Program Manager/Project Manager and Customer Experience Innovation Specialist, where responsibilities included leading cross-functional teams and developing a Human-Centered Design Thinking Program. Doug has also held leadership positions at InnoVision Signs & Graphics, Sprint, and has extensive experience in customer experience management, strategic partnerships, and program development. Doug's educational background includes an MBA from The University of Chicago Booth School of Business and a BS in Industrial Management from Purdue University.