Andrew Hogan

Andrew Hogan has extensive experience in technical support and service delivery, currently serving as Head of Global Technical Support at Business Systems since December 1999. Hogan's responsibilities have included overseeing the Business Systems Customer Service Centre from 2014 to 2020, with a focus on recruitment, team development, and customer satisfaction. Previous roles include Support Manager for the Southern region and City Support Manager, where Hogan managed service delivery for various systems in the UK, as well as service coordination for international banking clients. Earlier career highlights include positions as Installation Manager and Engineer across prominent companies such as Racal Recorders Ltd and BT, as well as service in the Royal Air Force.