Steve Loyka

Steve Loyka currently serves as the Director at businessfourzero, a consultancy under Heidrick & Struggles, where the focus is on driving purpose-driven business transformation. Prior to this role, Steve held the position of Director of Advisory Services at Medallia, enhancing customer and employee experiences through AI-driven insights. Steve's experience includes leadership roles at AARP, Forrester, Booz Allen Hamilton, Strategic Analysis Incorporated, and the Police Executive Research Forum, where a strong emphasis was placed on strategy, management consulting, and experience management. Educational qualifications include a Bachelor's Degree in Political Science and a Master's Degree in Government and Global Security from The Johns Hopkins University, as well as additional training in Customer Experience Management from Rutgers University.