Bill Backman

Bill Backman has a diverse work experience spanning various industries. Bill started their career in 2006 as a Consumer Operations Training Specialist at Service Magic.com. Bill then worked at DIRECTV from 2007 to 2013, starting as a Team Leader and eventually becoming a Senior Manager Field Services Operations. During their time at DIRECTV, they implemented new metrics and quality assurance programs, leading to improved performance and customer satisfaction. From 2015 to 2016, Bill worked as a Manager in Professional Web Services at GoDaddy. Bill then joined Waste Management in 2016 as a Customer Experience Supervisor, where they led a team and ensured exceptional customer service. In 2017, Bill joined Businessolver as the Head of Participant Services and also had a role in Participant Services. Most recently, in 2018, they worked in consulting, focusing on leadership, process improvement, and customer service.

Bill Backman attended Southern Colorado State College, where they pursued a degree in Business Administration and Management, aiming for a general understanding of the field. No specific information regarding the start or end years of their education at the college is provided.