Denise Kavanagh

Client Onboarding Lead at Businessolver

Denise Kavanagh has a diverse work experience spanning several companies and roles.

Denise began their career at Horizon BCBSNJ in 2000, working as a CDH Account Manager, where they were responsible for administering Section 125 CDH accounts and maintaining relationships with Benefits Managers. Denise also served as a Business Systems Analyst, providing technical support and acting as a liaison for system enhancements.

In 2007, Denise joined Winston Benefits Inc as an Account Manager, where they took on the role of main point of contact for clients and managed relationships between the company, clients, carriers, and third parties. Denise later became an Account Services Manager, overseeing the implementation and ongoing management of benefits administration clients. In their final role at Winston Benefits, they worked as a Senior Account Manager, acting as a liaison between clients, sales, and IT departments to ensure client satisfaction.

Next, Denise worked at Secova as an Implementation Manager from 2017 to 2018. In this role, they managed the implementation of new benefits administrative services clients, gathering client requirements and overseeing the delivery of services. Denise also provided leadership and training to the client support team.

Currently, Denise works at Businessolver as a Client Onboarding Lead. Their responsibilities include serving as the primary point of contact for large-scale clients during the discovery phase of their onboarding experience. Denise gathers and analyzes business requirements and defines client requirements for various service offerings.

Overall, Denise Kavanagh has demonstrated strong client management and implementation skills throughout their career in the benefits administration industry.

Denise Kavanagh holds a Bachelor's Degree in Economics and Business Administration, which they obtained from Ursinus College. The specific start and end years of their education are not provided.

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Timeline

  • Client Onboarding Lead

    November, 2018 - present