Katie Walters

Katie Walters is an experienced Client Services Manager at Businessolver since January 2017, where responsibilities include managing team development, serving as a point of escalation for client deliverables, and overseeing capacity planning. Prior roles at Businessolver include AVP of Client Services, focusing on strategic support for client satisfaction, and Sr. Client Operations Lead, where Katie acted as a liaison to ensure high-quality client experiences. Previous experience at Anthem, Inc. includes roles as Business Lead, contributing to customer service desktop implementation, and Operations Expert, selected for a prestigious Future Leaders development program. Katie's career is characterized by a commitment to delivering exceptional client experiences and effectively managing client relationships.