Chia-Ying H.

Joy H. is an experienced professional in engagement management and customer relations, currently serving as an Engagement Manager at BVGroup since September 2020, focusing on strategic marketing and branding for online gaming brands across Asia. Previously, Joy worked as an Asian Customer Account Advisor at bet365, ensuring customer satisfaction through effective communication. With a background in logistics and customs management at PT. Chingluh Indonesia and Pou Chen Group, Joy has honed skills in supervising large teams and maintaining effective relationships with clients and partners. An earlier role as Assistant Manager at CHASER CONSTRUCTION involved administrative oversight, while initial experiences in the marketing realm included design and customer service positions. Joy holds a Master of Arts in International Fashion Management from Nottingham Trent University and a Bachelor of Arts in Commercial Design from National Taichung University of Science and Technology.