ByHeart
- Director, Retail Sales
Director, Retail Sales
Sales · New York, United States
Job description
ByHeart is an infant nutrition company built from the ground up to deliver real innovation on behalf of babies and parents. Our mission is simple: make the best formula in the world. That’s why we studied the latest breast milk science, worked directly with suppliers we know and trust, set uncompromising quality standards, developed our own small batch blending process, built our own manufacturing facilities, and conducted a groundbreaking clinical trial. Our goal is to create a future where all parents feel amazing about feeding their baby—no matter how they do it.
When we launched our Whole Nutrition Infant Formula in March 2022, we were the first new U.S infant formula manufacturer in 15 years. Since then, we’ve been leading the way in a lot of ways.
We’re…
- The only U.S.-made infant formula to use organic, grass-fed whole milk
- The first and only U.S. infant formula company to add the two most abundant proteins found in breast milk—alpha-lac and lactoferrin—to our ingredients list
- The first infant formula company to receive Clean Label Project’s Purity Award (and we test for 700 contaminants vs the required 400)
- We ran the largest clinical trial by a new infant formula brand in 25 years—clinically proving our benefits vs a leading infant formula like:
- Less spit up
- Softer poops
- Easier digestion
- More efficient weight gain
- Enhanced nutrient absorption
- Longer stretches between nighttime feeds*
With >$250M in funding, we’re shifting the industry forward—and this is just the beginning. Help us build a future where all parents can feel amazing about feeding, by joining our growing team of >275 people that stretches across the country.
We're proud to offer competitive, family-first benefits, including but not limited to:
- Health insurance for the whole family: medical, dental, & vision insurance covered 100%, with 90% coverage for your family.
- Flexible paid time off: plus 12+ company holidays, and 2 floating holidays to use at your discretion!
- 16-weeks of fully-paid parental leave and new parent support: free 1-year supply of formula, cozy feeding suites, and paid pumping time.
- Up to 6% 401(k) Match to help you plan for your future.
- Company equity for every employee: because when we succeed, we succeed together!
Visit our site to learn more, and check out some recent press on ByHeart:
- White House Roundtable: President Biden Meets with Infant Formula Manufacturers
- Business Insider: ByHeart Announces Published Data in a Scholarly Journal on Benefits of The Novel High Quality Protein Blend in Their Groundbreaking Next-Generation Easy to Digest Infant Formula
- Governor Wolf Press Conference: Gov. Wolf highlights state investment in ByHeart, first new formula manufacturer in 15 years
- CBS News: As parents scramble to find baby formula, a new manufacturer is seeing soaring demand
- Forbes: A Startup Wanted To Make A Better Baby Formula. It Took Five Long Years.
*based on data from infants at approximately 4 months of age
Role Description
The Director of Retail Sales will join our team and focus on managing ByHeart’s retail accounts. The Director of Sales will be goal-oriented and will be diligent in overcoming obstacles that impact annual sales goals.
Reports To: Senior Director of Sales & Category
Location: Remote
Start Date: ASAP
ROLES & RESPONSIBILITIES
- Achieve distribution, pricing, promotion, and shelving objectives
- Develop relationships with new retailers and continue strengthening relationships with existing retailers
- Build and maintain strong relationships with key stakeholders at retail accounts
- Lead and inspire broker partners as an extension of our team
- Work closely with Director of Strategy & Operations to manage sales forecast and spend, optimizing trade and shopper spend
- Inform internal team of competitive intel and upcoming changes in retail
- Work with the customer acquisition team (customers in this case meaning parents!) and brand team on ways to use internal marketing tools and data to grow the retail business. For example – how to use store level insights and ad targeting to drive growth in specific stores in specific zip code
- Develop strategies for how to most effectively allocate retail marketing & trade spend and then analyze marketing performance data to optimize marketing mix
SKILLS & QUALIFICATIONS
- 8+ years consumer packaged goods experience including Sales and/or Category Management
- Strong and validated leadership and negotiation skills
- Broker management experience is required
- Demonstrated ability to influence cross-functional leadership
- Background in Marketing strongly preferred
- Highly focused on the retailer relationship, with ability to build and maintain
- Ability to thrive in an entrepreneurial, fast-paced and dynamic environment
- Highly organized with a strong process orientation and attention to detail
- Willingness to travel up to 40%, depending on location
The minimum annual salary for this position is $160,000 and the maximum is $185,000. The salary range for performing this role outside of New York City will differ. Additionally, you will be eligible for a discretionary performance based annual cash bonus and to participate in our company’s equity program, plus our robust medical, dental, vision, retirement, and other benefits.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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