Suzanne Ooi

Suzanne Ooi is a professional with a background in operations and team leadership across various industries such as hospitality, tech, and real estate. With a degree in Psychology, Industrial and Organizational Psychology, Suzanne has successfully led teams, implemented new processes, and achieved top performance results in their roles. Currently, Suzanne holds a position at ByteDance as the TikTok Shop Operations Program Manager and Monetization Integrity APAC Core Ops Manager, overseeing teams in multiple locations and ensuring operational efficiency. Prior to their current role, Suzanne has worked at companies like Shangri-La Hotels and Resorts, American Express, and IQI Realty, where Suzanne has consistently excelled in their leadership positions.