Rakesh Jha

Rakesh Jha has extensive work experience in the IT and retail industry. Rakesh is currently the Head of Customer Excellence at C-Square Info Solutions, where they focus on providing support and implementing retail applications for the pharmaceutical sector. Rakesh strives for customer delight and aims to ensure satisfaction among customers by delivering excellent services.

Prior to their current role, Rakesh served as the Chief Business Officer at Davadost Pharma Private Limited. Rakesh was responsible for overseeing the business operations of the company.

Before that, Rakesh worked as the Vice President of Information Technology at Sanyog Healthcare Limited, where they handled IT operations and support for retail applications across India.

Rakesh also worked as a Subject Matter Expert in Pharma Retail at Reliance Jio Infocom Limited, and as a Management Consultant/Director at UMANG CURE PRIVATE LIMITED. In these roles, they contributed to setting up processes and procedures, implementing business intelligence solutions, and conducting training workshops for leveraging data in retail technology.

Earlier in their career, Rakesh served as the General Manager of IT at Guardian Lifecare Pvt Ltd. Rakesh was responsible for managing IT operations, infrastructure, network, data communication, and retail application support and development.

Rakesh also gained experience working as a Senior System/Network Administrator at Cybersys Infotech Limited and as a Senior System Engineer/IT Head at Shyam Telecom Limited.

Overall, Rakesh Jha has a strong background in IT operations and support, retail applications, and customer excellence in the pharmaceutical and retail industry.

Rakesh Jha's education history begins with their enrollment at Sikkim Manipal Institute of Technology - SMU from 2006 to 2008. During this time, they pursued an MBA degree with a focus on IT Systems & Marketing. Prior to this, Rakesh attended Kendriya Vidyalaya, although the specific years of attendance and any degree or field of study information are not provided.