C1
Gail Naylor is an experienced telecommunications professional with a diverse background in voice network analysis and system technician roles. Currently serving as the Voice Network Analyst Lead at Sarasota Memorial Health Care System since October 2019, Naylor also holds the position of Senior Systems Technician at ConvergeOne since October 2018. Previous roles include Lead Telephone Analyst/Technician at AGC Networks US, and Telephone Technician positions at Ensource Inc. for Booz Allen Hamilton and Intecom Inc. for the Social Security Administration. Naylor's educational background includes an Associate of Arts and Sciences (AAS) degree in Advertising and Communications from the Fashion Institute of Technology, as well as studies at Howard University.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.